Oil Company
Cementing Specialist
Son tarix 23 fev 2024 [email protected]
Additional Responsibilities:
- Ensure job deliverables are accurate and delivered on time.
- Responsible for service delivery execution.
- Participate in job risk analysis and continual improvement programs.
- Develop customer contacts to promote company products and services.
- Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections.
- Participate in Service Quality Meetings with customers and improve performance using action plans.
- Participate in HSE and Quality initiatives.
- Wear PPE and observe HSE policies.
- Maintain the required safety training.
Qualifications and Experience:
- University degree in technical discipline
- Previous work experience in cementing operation on offshore rigs
Cementing Customer Engagement Coordinator
Son tarix 23 fev 2024 [email protected]
Additional Responsibilities:
- Capture/update customer activity for service delivery visibility in the business systems.
- Capture and communicate internally significant customer intelligence.
- As a member of the Account Team, identify and capture both PL & cross-PL sales leads outside existing contract terms, and contribute to the Account Plan.
- Compile and review cost estimates for consolidation with the technical proposal.
- Assess job risks during analysis of customer job requirements.
- Participate in brief and debrief sessions with the PSD team as required to ensure that customer objectives are clearly understood.
- Communicate recommendations and actions to the customer to mitigate unplanned events.
- Ensure that job deliverables are accurate and delivered on time.
- Facilitate customer reviews of SQ events as required.
- Coordinate and conduct regular service quality meetings with the customer.
- Evaluate customer feedback via customer satisfaction reports and performance reviews.
- Review the quality and completeness of field tickets.
- Proactively identify and resolve invoice disputes regarding product and service delivery issues.
Qualifications and Experience:
- Minimum 5 years in cementing
- Bachelor Degree of Engineering
- Work experience in similar client-facing position
