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Azerlotereya
Senior Business Process Owner
Son tarix 20 iyl 2023 - [email protected]
Job Summary:
Our organization is seeking a Senior Business Process Owner who can help us increase our efficiency. As our Senior Business Process Owner, you will report to Business Process Management Manager, and primarily work with our employees, making sure they understand and comply with changes in our business process. You will also collaborate with our managers to forecast staffing needs and fill the gap using vendor management software, increasing our profitability and ensuring the long-term health of our organization. Applicants must have a bachelor's or master's degree.
Role and Responsibilities:
- Identify possibilities to increase efficiency and reduce employee errors
- Schedule training sessions or develop informative materials
- Educate employees on new workflows and ensure compliance
- Procedure/Document improvements or changes
- Work with managers to forecast staffing and business needs
- Develop process workflow and design in compliance with regulatory requirements.
- Prepare business process reports for management and customers.
- Recommend innovative business and technical solutions to improve operational effectiveness.
Education and Experience:
Education:
- Bachelor’s degree in Business Management, Administration, Computer Science or engineering or related field
- A master's degree (a plus)
- Certification in Project Management Professional (PMP) (a plus)
Experience:
- Have 3+ years of working experience in Operation/Production department
- Familiarity with Process Management Softwares like PPM and JIRA (a plus)
- Six sigma training or certification (a plus)
- Experience in project management
- Experience with collaboration and critical thinking exercises.
Skills:
Personal skills:
- Is confident and a professional at all times.
- Demonstrated time management and dexterity.
- Will strive for continuous improvement.
- Demonstrated sound attention to detail.
- Strong analytical and problem-solving skills
- Excellent social and communication skills in English and Turkish (a plus)
- Detail-oriented individual possessing critical thinking ability
- Self-motivated
- Willingness to work in a competitive environment
- Ability to work collaboratively with other departments
- Demonstrating a positive attitude
If you are interested, please send your CV with the subject " Senior Business Process Owner ".
Project Manager
Son tarix 20 iyl 2023 - [email protected]
Key responsibilities:
- Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
- Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are accurately adhered to during the execution of the project.
- Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.
- Run day-to-day completion of project implementations. Assist with the planning, tracking, documentation and status updates for the project.
- Able to handle one or two large projects or a couple of small to medium sized interrelated projects requiring complex cross-functional teamwork and management at the program level.
- Exercise solid project leadership skills combined with strong discernment and in-depth analytical skills.
- Facilitate requirements gathering and assist with the creation of project work you're doing, as needed.
- Adopt a standardized development lifecycle methodology for all projects.
- Facilitate review sessions with the client and your team.
- Participate in end-to-end implementation planning including project management, issue management, communication and organizational change.
- As necessary, write and review QA and UAT test scripts.
- Lead UAT with end users including coordination and user acceptance signoff.
- Prepare user documentation and training documentation as vital. (is required)
- Demonstrate business knowledge and expertise to drive business process improvements.
- Establish and maintain trusted advisor relationships with client project customers by providing vision and future product road mapping.
- Have difficult conversations regarding budget, resources and timeline and formally gather and communicate outcomes of those meetings.
Preferred Qualifications & Skills:
- PMI-ACP Certification or PMP Certification (nice to have)
- Scrum master (nice to have)
- Bachelor's degree in Business Administration and/or Information Technology or equivalent experience.
- Demonstrated ability in Project Management Role.
- 5+ years experience in running external client projects in positions of growing responsibility in the delivery of business consulting and systems development.
- Experience with defining and running customer specific Development Operations, Managed Services projects
- Demonstrated project leadership skills, with direct responsibility for running project teams, budget and schedule.
- Demonstrated negotiation, conflict management and leadership skills.
- Demonstrated project management skills with teams.
- Demonstrated history of delivering high quality results on schedule and within budget.
- Outstanding and effective interpersonal skills; along with good communication skills both verbal and written.
- Ability to weigh business and technical requirements to produce project plans and estimates.
- Ability to lead both small and enterprise-wide engagements, facilitate meetings, mentoring teams of junior team members and effectively handling customer concerns.
- Manage and connect with remote and onsite developers during non-traditional business hours.
- Ability to work effectively in a fast paced, high energy, team-oriented environment.
- Ability to multi-task and perform effectively under pressure.
- Proficiency in English
If you are interested, please send your CV with the subject "Project Manager".