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Visa Application Center Agent (Baku, Azerbaijan)
Son tarix 28 apr 2025 - Müraciət e
Work conditions:
- Working days will be from Monday-Friday (40 hours per week).
Main responsibilities:
- Providing excellent customer service;
- Processing visa applications;
- Collecting required application documents;
- Providing assistance in filling out and checking personal data;
- Taking biometric data;
- Offering additional value services to applicants and processing payments;
- Working in internal CRM;
- Completing daily reports;
- Maintaining confidentiality of information, compliance with all necessary security procedures.
ISO duties:
- Participate security related trainings,
- Conduct security related activities assigned to this position,
- Follow security related requirements when fulfilling the responsibilities of this position,
- ️Report security incidents to the supervisor when detected.
Requirements:
- General administration skills & experience on a similar job.
- ️Languages required: Azerbaijan – fluent, English – intermediate, German – will be a plus.
- ️Excellent verbal and written communication skills,
- ️Strong problem-solving skills and the ability to handle difficult customers.
- ️Basic computer skills and familiarity with CRM systems.
- ️Ability to work in a fast-paced environment and multitask effectively.
Interested candidates can apply via the link in the Apply for job button.
