Intercontinental Hotel Baku
HR Strategy Manager
Son tarix 29 fev 2024 - [email protected]
Your day to day:
People
- Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey.
- Build SOP base to maintain the operation of department
- Create the base of Job Descriptions for the hotel
- Educate and train managers on HR disciplines to foster productivity and enhance performance
- Welcome and conduct new team member orientation.
- Oversee maintenance of accurate and up-to-date personnel files and records for all employees.
- Ensure hiring standards and applicable laws and regulations are followed.
- Build great relations with outside contacts.
- Accordance off all processes to the international standards
Financial
- Help create and work within the HR budget.
- Monitor staffing and labour standards to manage costs.
- Mitigate financial risks associated with employee relations issues.
- Identify and analyse local compensation and benefits practices to ensure financial competitiveness.
Guest Experience
- Develop creative ways to inspire and motivate team members to provide guests with a unique experience.
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
Responsible Business
- Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.
- Ensure compliance with relevant employment laws and hotel or company policies and procedures.
- Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes.
- Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.
- In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation.
- Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
What we need from you:
- Diploma or equivalent in Business Administration, Human Resources
- At least 3 years of experience in managing the full spectrum of HR in a luxury hotel
- Proficient in Microsoft Office
- Excellent analytical skills
- Team player and excellent communication skills – written and spoken
- Positive attitude
- Flexible to respond to a range of different work situations
- Knowledge of Labour Code of Azerbaijan Republic
- Excellent knowledge of EMAS and ISB
- Full proficiency in Azerbaijani, English and Russian languages
What we offer:
We’ll reward all your hard work with a salary of 2500 – 2800 AZN depending on hotel experience and knowledge
To apply for the position of Planning and Strategy Manager at InterContinental Baku Hotel send your CV mentioning “Planning and Strategy Manager” in Subject of e-mail.
