Training Facilitator

 Son tarix 16 mar 2022 

Location: Head Office
Department: Talent Management

Job Responsibilities:   

• Participate in identification of training needs related to the store positions

• Work closely with all levels of store management and specialists of related departments to create training materials for store staff

• Deliver training sessions, hold quality check visits

• Apply designed tools to check effectiveness of delivered training sessions

• Develop or oversee the production of classroom handouts, instructional materials, and manuals

• Ensure and maintain the record of training attendance

• Ensure that Company Policies and Standard Operating Procedures are adhered to and always followed during training processes

Required Qualifications:

• Bachelor's degree

• Native Azerbaijani. Knowledge of English and Russian is an advantage

• Self-confidence in public speaking/training delivery

• Excellent presentation skills

• Knowledge of MS office programs: Outlook, Power point, Word

• Ability to make research and collect required data to create training materials

• Creative and Initiative

• Time management skills

• Basic understanding of store processes

Interested candidates may apply for the role by sending resume to email address, mentioning "Training Facilitator" in theme tab. 

Pease note that only selected candidates will be contacted regarding next steps of recruitment process.

IT Technician Assistant

 Son tarix 16 mar 2022 

Job Responsibilities:    

• Respond to requests for technical assistance in-person, via phone, electronically;

• Diagnose and resolve technical hardware and software issues;

• Advise user on appropriate action;

• Follow standard help desk procedures;

• Assist in administration of help desk software;

• Redirect issues to the relevant resource;

• Identify and escalate situations requiring urgent attention;

• Inform management about recurring problems;

• Stay current with system information, changes, and updates.

Required Qualifications:

• Bachelor’s degree;

• Azerbaijan, English, and Russian language skills;

• Initial knowledge or previous experience in the required field is desirable (at least 6 months);

• Ability to work in a team;

• Ability to prioritize multiple tasks and cope with multiple tasks simultaneously;

• Ability to build right working process;

• Ability to make accurate decisions based on analysis, experience, and judgment skills;

• Personal computer (PC), e-mail, internet, and Microsoft Office (eg, Word, Excel, Office, Outlook, PowerPoint) skills.

Interested candidates may apply for the role by sending resume to email address, mentioning "IT Technician Assistant" in theme tab. 

Pease note that only selected candidates will be contacted regarding next steps of recruitment process.