Vakansiyalar

"PASHA Bank" işçilər axtarır - VAKANSİYALAR

"PASHA Bank" işçilər axtarır - VAKANSİYALAR | FED.az
19:08 26 Sen 2020

PASHA Bank is seeking First Line Support Specialist.

Job purpose:

To provide outstanding service to business as first point of contact by logging all requests.

Main Accountability:

1. Be the first point of contact for all customer enquiries
2. Log all job requests that are received via telephone
into the central Helpdesk request system
3. Log, monitor and resolve routine customer complaints (account unlock/pw reset)/requests
4. Prioritize job requests received through the central helpdesk request system.
5. Advise customers regarding correct and efficient use of helpdesk system

Knowledge, skills and experience required

• Education: Bachelor degree in IT or other relevant field.
• Foreign Language (desired): English, Russian
• Computer Skills: Microsoft OS and Office
• Product Knowledge: Helpdesk system
• Market Knowledge: Recent and relevant experience of delivering administrative/helpdesk duties
• Other: Excellent verbal and written communication skills
Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels

HOW TO APPLY:

interested candidates are required to submit:

CV to [email protected];
Put "Help Desk" in the subject line;
CVs should be sent by the 22 October, 2020.

Attention: The candidates will go through initial CV screening review. Only shortlisted candidates will be contacted.

 

PASHA Bank” OJSC is seeking a BI and DWH Specialist.

Job purpose:

Responsible for the effective administration of BI platforms and Database systems, consistency, integrity of data, its regular updates, access of the data stores.

Main Accountability:

- Produces written technical and functional documentations.
- Manages all phases of the reporting development lifecycle.
- Responsible for planning, integration, designing, scheduling and deploying Reporting systems
- Participates in the implemetation of the Bank’s projects, related on reporting part.
- Development of statistic and analytic reports
- Ensures health of all informational data. To ensure the security of dataflow between various platforms and systems;
- Execute department activities in consistent with internal procedures existing in company, confidentiality policy and government legislation.

Knowledge, skills and experience required

- Education: Bachelor degree of Informational technology, mathematics or other relevant field.
- Work experience: minimum 2 years’ experience in Reporting Generation Area.
- License / Certificate: Oracle Pl –SQL programs units (desired), Oracle Sql Expert (desired)
- Foreign Language: English (upper intermediate), Russian (upper intermediate)
- Computer Skills: Oracle PL/SQL, MS Office Excel, R (desired), Python (desired), Basic Java (desired)
- Product Knowledge: Oracle BI Publisher, Oracle FlexCube, Oracle Data Integrator, Oracle Administration Tool, PL/SQL Developer
- Market knowledge: Banking skills
- Other: N/A

CV to [email protected];
Put "BI and DWH Specialist" in the subject line;
CVs should be sent by the 22 October, 2020.

Attention: The candidates will go through initial CV screening review. Only shortlisted candidates will be contacted.

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