Wyndham Garden Hotel
Executive Chef
Son tarix 22 may 2022 - [email protected]
Location: Baku, Azerbaijan
Job Summary:
The Executive Chef is responsible for assisting in coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
Education & Experience:
- A 3-year or 4-year culinary degree and at least 4 years of progressive experience in a hotel or a related field.
- Previous supervisor responsibility is required.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
- Fluent English and Azerbaijani Knowledge essential. Good Russian is an asset.
Physical Requirements:
- Long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements:
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Fundamental Requirements:
- Work with other F&B managers and keep them informed of F&B issues as they arise.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in kitchen areas.
- Prepare and submit required reports in a timely manner.
- Monitor quality of all food product and presentation.
- Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
- Oversee all aspects of the daily operation of the kitchen and food production areas.
- Respond to guest complaints in a timely manner.
- Ensure compliance with SOP’s in all outlets.
- Ensure compliance with requisition procedures.
- Conduct staff performance reviews in accordance with Wyndham standards.
- Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
- Know and enforce all local health department sanitation laws.
- Work with the Director of F&B to create and implement menus.
- Design and implement employee cafeteria rotating menu and oversee cafeteria operations.
- Coordinate, supervise and direct the Stewarding Department.
- Computing daily food cost.
- Proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc.
- Understand daily forecasts and customer counts.
- Coordinate all par stock levels.
- Assess food portion size, visual appeal, taste and temperature of items served.
- Assist in the direction and training of all chefs to ensure adequate operation in all outlets.
- Assist in creating menus for prospective clients.
- Review and approve weekly payroll.
- Check food purchases for proper ordering, quality and price structure.
- Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report.
- Communicate to Engineering any physical maintenance problems.
- Assist catering sales on all special menus and price structures.
What we expect from you:
- Bring your best every day
- Put our guests first
- Strive to exceed expectations in all you do
What you can expect from us:
- Best-in-class training and career development
- Supportive and engaged team
- Fast paced fun environment
Salary : 3415 gross
How to apply?
Please send your resume with the subject ‘Executive Chef”
Wyndham Garden Hotel
Food and Beverage Manager
Son tarix 22 may 2022 - [email protected]
Location: Baku, Azerbaijan
Job Summary:
The Food and Beverage Manager is responsible for overseeing the service in the Food & Beverage Outlets. He/she is also responsible for assisting the director with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.
Education & Experience:
- At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and a least 1 years of related experience; or a 2-year college degree and 2 or more years of related experience.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
- Fluent English and Azerbaijani Knowledge essential. Good Russian is an asset.
Physical Requirements:
- Long hours sometimes required.
- Light work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements:
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, including wearing nametags.
- Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
Fundamental Requirements:
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Assist in the oversight of all aspects of the daily operation of the hotel’s F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations.
- Manage F&B associates
- Respond to guest complaints in a timely manner.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Coordinate and monitor all phases of Loss Prevention in the F&B department.
- Prepare and submit required reports in a timely manner.
- Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
- Monitor quality of service in F&B.
- Ensure compliance with all local liquor laws, and health and sanitation regulations.
- Ensure compliance with SOP’s in all outlets.
- Ensure compliance with requisition procedures.
- Be visible on the floor and assist staff as needed during each meal period.
- Conduct staff performance reviews in accordance with Wyndham standards.
- Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
- Comply with weekly and monthly forecasting procedures.
- Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks.
- Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc.
- Follow standards for hiring approvals.
- Ensure overall guest satisfaction.
What we expect from you:
- Bring your best every day
- Put our guests first
- Strive to exceed expectations in all you do
What you can expect from us:
- Best-in-class training and career development
- Supportive and engaged team
- Fast paced fun environment
Salary: 2270 gross
How to apply?
Please send your resume with the subject ‘Food and Beverage Manager”.
Wyndham Garden Hotel
Front Office Manager
Son tarix 22 may 2022
Location: Baku, Azerbaijan
Job Summary:
The Front Office Manager’s primary function is to maintain the daily operations of the front office. He/she will act as a Manager to all Guest Services, Concierge and Uniformed Services/Transportation personnel assist with guest complaints and represent management.
Education & Experience:
- A 4-year college degree and at least 4 year of related experience required.
- Supervisory/managerial experience required.
- Must be proficient in Windows, Company approved spreadsheets and word processing.
- Fluent English, Russian and Azerbaijani Knowledge essential.
Physical Requirements:
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Fundamental Requirements:
- Establish and maintain attentive, friendly, courteous and efficient hospitality at the Front Desk.
- Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
- Assist with development of employee morale and ensure training of Front Office personnel.
- Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
- Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.
- Monitor proper operation of the PBX. console and ensure that employees maintain Wyndham SOPs in its use.
- Greet and welcome all guests approaching the Front Desk in accordance with Wyndham SOPs.
- Ensure implementation of all Wyndham policies and house rules. Understand hospitality terms.
- Assist Guest Service Agents with check-ins and checkouts; confirm that all SOPs are being followed properly.
- Assist and supervise Guest Service Agents with daily duties.
- Train new employees, help to develop and implement training programs.
- Maintain log of rooms in “out of order” status.
- Authorize and sign adjustments and paid outs over the limit.
- Oversee discrepancy report and monitor follow-through.
- Post updated information on 72-hour sheet and review with Guest Service Agents.
- Work closely with housekeeping regarding daily room status.
- Oversee Bell staff in the absence of a Supervisor.
- Confirm that Guest Service Agents, Operators and Bellstaff complete all duties.
- Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
- Ensure correct and accurate cash handling at the Front Desk.
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
- Be aware of all rates, packages and promotions currently underway
- Follow and enforce all Wyndham hotel credit policies.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- Ensure participation within department for monthly Wyndham Enrichment Committee.
- Ensure team understands and remains focused on their role in contributing to the Front Office and audit scores.
- Assist with sign off of all Service Standards by Position for Front Office staff.
- Monitor all V.I.P.'s, special guests and requests.
- Review Front Office log book and Guest Request log on a daily basis.
- Oversee Supervisors complaint and request log.
- Log all absenteeism and employee lateness.
- Monitor energy management, PBX, Pay-TV consoles to ensure proper functioning of equipment.
- Block rooms for special groups.
- Participate in Room Inspection programs.
What we expect from you:
- Bring your best every day
- Put our guests first
- Strive to exceed expectations in all you do
What you can expect from us:
- Best-in-class training and career development
- Supportive and engaged team
- Fast paced fun environment
Salary: 2045 gross
How to apply?
Please send your resume with the subject ‘Front Office Manager”
Wyndham Garden Hotel
Sales Manager
Son tarix 22 may 2022 - [email protected]
Location: Baku, Azerbaijan
Job Summary:
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Education & Experience:
- At least 4 years of progressive hotel sales experience;
- Must have a valid driver’s license
- Must be skilled in Windows, Company approved spreadsheets and word processing & PMS
- Fluent English and Azerbaijani Knowledge essential. Good Russian is an asset.
Physical Requirements:
- Long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Fundamental Requirements:
- Attend Wyndham Business Review (WBR) meetings.
- Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Participate in required M.O.D. and Saturday office coverage as scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by General Manager.
- Invite clients to the hotel for entertainment, lunches, tours and site inspections.
- Assist in implementing special promotions relating to direct sales segments, i.e. WynClub parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
- Entertain clients.
- Handle inquiries as part of Inquiry Day Program.
What we expect from you:
- Bring your best every day
- Put our guests first
- Strive to exceed expectations in all you do
What you can expect from us:
- Best-in-class training and career development
- Supportive and engaged team
- Fast paced fun environment
Salary : 2270 gross
How to apply?
Please send your resume with the subject ‘Sales Manager”
